Product ยท Customer Experience

SpectraIQ.ai·Customer ExperienceComing SoonAI Digital Concierge A 24/7 brand experience layer.

An on-brand concierge that lives on your website, app and OEM portal, answering vehicle questions, booking experiences and routing intent to the right team.

The problem

Premium brands deserve a premium digital welcome.

Most dealer websites still bounce visitors into a generic 'contact us' form. AI Digital Concierge is the front door your brand should have had a decade ago, multilingual, immediate, faithful to the OEM voice.

How it works

From signal to revenue, in one continuous loop.

01

Greet

Personalised welcome based on browsing context and history.

02

Guide

Vehicle, pricing, finance and experience questions answered live.

03

Hand off

Routed to the right salesperson, advisor or experience team.

Features

Engineered for dealership operators.

Brand-true voice

Tuned per OEM voice guidelines.

Multilingual

English, Mandarin, Cantonese, Vietnamese, Arabic.

Vehicle intelligence

Trims, options, real-stock awareness.

Experience booking

Test drives, EV demos, factory tours.

Identity-aware

Remembers returning customers across sessions.

Premium UI

Built to feel like the brand, not a chatbot.

+47%
Engaged sessions
31%
Self-booked test drives
<2s
First reply
5 langs
Native fluency

Figures shown are illustrative or indicative only. Actual outcomes may vary depending on individual dealership circumstances, implementation approach, operational practices and other business factors.

Native integrations

Plugs into the systems your dealership already runs.

Sitecore Adobe Experience Drupal WordPress OEM portals
FAQ

Questions, answered.

More to ask? Talk to our team.

Can OEM compliance teams review interactions?+

Yes, full audit log per session, exportable.

Is it custom-themed?+

Always. Concierge inherits brand tokens.

Does it handle EVs?+

Yes, including range, charging and incentives.

Mobile app embed?+

SDK available for iOS and Android.

Pricing model?+

Per rooftop, per OEM brand.

Continue exploring

Pairs well with.

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SpectraIQ.ai

Built for the dealership floor. Ready in 48 hours.

See SpectraIQ working on your own dealer system data inside a single guided session.